The IFMA's Communications Course aims to equip facility managers with the foundational knowledge and skills necessary for effective and efficient communication in various professional interactions.

►The facility organization requires the support of numerous stakeholders and has an obligation to keep those stakeholders informed.

►The process includes collecting feedback from stakeholders, identifying the appropriate audience, planning the appropriate communication, selecting the appropriate delivery method and frequency of the communication, and evaluating the effectiveness of the communication plan.

Upon completing the course, participants will be able to: 

• Craft and deliver appropriate messages for desired outcomes.

• Prepare and deliver messages to achieve the intended result.

• Create and manage an FM communication plan.

• Communicate effectively and appropriately with senior management.

• Identify and share pertinent information with the relevant audience. 

• Developing communication competence through this course helps facility managers.

• Improve positive visibility of the FM function to all stakeholders.

• Enhance the positive perception of the FM function among stakeholders.

• Communicate effectively with senior management.

• Develop, manage, or oversee the facility management communication plan.