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Report Writing and Communication Skills

Report Writing and Communication Skills
Summary

Reports are a tool to convey crucial information in a structured, & a less time-consuming way. Many people find writing difficult. Some will do anything to avoid writing reports. This could largely be due to a bad approach. While report writing is one of the most important tools of business success nowadays. The keys to good report writing are understanding its objective, your target audience, types of reporting, when to use them, the structure of writing a report, and the importance and types of graphical representation.

This 4-days B’Khebra Report Writing and Communication Skills training program will give your organization effective practical tools and techniques to help you enhance your interpersonal and business communication through verbal and effective report writing techniques. In addition, this will allow participants to well recognize cross-cultural communication and the newest technological influences in communication, build confidence, learn effective questioning skills and active listening skills that will enhance communication channels within the organization. This course aims to take the participants to that advanced level of report writing by helping them focus on each little detail and master the reporting writing keys.  

Reference
Report Writing and Communication Skills
Objective

Upon successful completion of this course, the delegates will be able to:

  • Discover what report writing is, and what are the different reports types.
  • Analyze the audience and tailor the content to their specific needs.
  • Use an adequate report writing structure.
  • Collect and prepare the report content while using expressive visual aids.
  • Understand the mindset of effective communication
  • Uncover and define your communication style
  • Identify reasons behind Communication Gap
  • Explore the Seven Cs of Communication to overcome communication barriers
Who should attend

  *  Professionals who regularly write reports for an external or internal audience

  *  Technical experts who are required to write reports for a non-expert audience

   * Anyone whose role has changed to include more report writing 

Additional Information
N/A
Report Writing and Communication Skills
  • An overview of Report writing basics
  • Report structure overview
  • Investigative reports
  • Progress and status reports
  • Periodic reports and Instructional reports
  • Proposals
  • Financial reports
  • Different layout options
  • Printed documents
  • Electronic Documents
  • Determine who are your audience
  • Familiarity to the report topic
  • Audience’s Level of Education
  • Audience’s Culture and background
  • The objective of the document
  • Audience Types
  • Structuring tools
  • Arranging different sections of a report
  • Writing captivating introductions
  • Conducting research and analysis
  • Delivering evidence-backed findings
  • How people read reports
  • Notes to be considered before writing
  • The ideal structure of a technical writing
  • Choose to in first-person, second-person or third-person
  • Assertive attitude versus Aggressive and Passive attitude
  • Constructive Disagreement
  • Ethical principals in report writing
  • Why do we use Visual aids at a report
  • Visual aids types
  • Statistics, Figures, Graphs, Pie chart and Tables
  • Guidelines for choosing and using Illustrations
  • A view of the use of Statistics in Report writing
  • Labelling your visual aids
  • Structure executive summaries
  • Plan summaries to get best results
  • Hot areas for more focus
  • The common persuasion tactics employed by authors
  • The differences between direct and indirect approaches to persuasion
  • When to explain complex content in contrast with simple content
  • Content sequence
  • Write to sell
  • Structure your text to convince your audience
  • Appeal to emotions
  • What are the 4 orientations in effective communication
  • Levels of Communication
  • How does each person’s style impact their Business communication style
  • What Causes Misunderstanding
  • Main communication barriers categories
  • What are the negative Business consequences of Communication gaps
  • The Seven Cs of Communication to help overcome barriers
  • What does it mean to be assertive
  • How can you achieve assertiveness
  • Identifying the three components to achieve assertive communication
  • How to provide actionable feedback for others
  • The Situation-Behaviour-Impact (SBI) feedback model
  • Repercussions of inadequate performance feedback
  • The communication process and the factors affecting it
  • Internal vs. External business communication
  • Business Communication styles, models, channels and tools
  • Identifying your own communication style and preference
  • Body Language
  • Reading other’s body language and understanding their motives well
  • What gestures should you be aware of?
  • Differences between open and closed body gestures and their impact on formal and informal communication
  • Understanding key elements of efficient speaking in a business environment
  • Developing listening skills
  • Crucial elements and components of non-verbal communication
  • Adjusting your non-verbal communication to the situation and building rapport
  • Proven tools and techniques to improve verbal and nonverbal communication
BK Instructor
BK Instructor
 Instructor
  • BK Management Team believe that learning is not only about acquiring technical skills, it is also about learning behaviors & Competencies that are desirable for work in plant operation & maintenance critical dimensions. Our holistic teaching develops our delegates' personal effectiveness to function both as an individual and as a team player. The course delivery & modes of instruction will incorporate theory , practical skills and Q&A sessions. 
  • To enhance learning outcomes, theory sessions will comprise classroom based lecture that will intersperse with interactive discussions, scenario-based, case-study, group exercises, video clips, power point slides, learners' Guide and the application of various tools which will be provided to help in the delegates and participants of the learning’s objectives. With successful implementation of the learnt skills they are bound to enhance Individual & Organizational growth.
  • For online / Interactive Virtual sessions, Delegate should have a stable & good Internet connection on his Laptop.

On successful completion of this training course, BK’s Certificate with eligible Continuing Professional Education credits (CPE), will be awarded to the delegates , one CPE credit is granted per 50 minutes of attendance.

Course Features

  • Core : Training
  • Category : Quality
  • Days : 4
  • Duaration : 32 Hours

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